Privacy Policy

Effective Date: 1 July 2011

This Privacy Policy records and explains our commitment to privacy, and is an agreement with our customers and with other third parties about our data-handling. This policy lists the types of potentially private data Eventchain collects, explains how we use and protect that data, and discloses our key procedures surrounding privacy. This Privacy Policy applies to Eventchain's services (collectively, the "Service") and to its website: www.eventchain.net.

THIS PRIVACY POLICY IS A BINDING AGREEMENT BETWEEN YOU AND Eventchain. It forms part of a larger agreement between Eventchain and its customers, website visitors, and other users, consisting of the Terms of Service provided at www.eventchain.net/legal/terms_of_service.html. Your use of the Service and of Eventchain's website is voluntary; if you do not agree with the terms of this Privacy Policy, you should not provide us with any personal information, and you should leave the Eventchain website. By using our website or the Service, you signify that you agree with the terms of this Privacy Policy. We may change this Privacy Policy from time to time by posting a new version here (with a new Effective Date at the top), and the new version will become effective immediately.

The privacy of Eventchain's customers and affiliates is important to us. Therefore:

Eventchain does not sell or rent personally identifiable information.

Eventchain does not spam.

Eventchain policy requires that all company employees sign a confidentiality agreement.


Data Eventchain Collects

Eventchain collects and uses data from our customers, and from visitors to our websites, as follows:



Hosted Data

A. Through the Service, Eventchain provides computing and network infrastructure that hosts customer DNA data, the Clone Runs and associated results history. As a result, the infrastructure stores and transmits information about customers' businesses, as well as information collected by those businesses. We refer to all such information that we do not actively collect as "Hosted Data."

B. Eventchain is a passive recipient of Hosted Data: we take no active part in collecting it, and generally we do not access its content. However, Eventchain staff may occasionally access Hosted Data through delivery of services and support to customers.

Use of Personally Identifiable Information and Hosted Data

A. Eventchain doesn't share personally identifiable information or Hosted Data under any circumstances, except: (1) as requested by law enforcement agencies or required by law; (2) to maintain the security of the Service and of Eventchain's network and data, including by assisting third party claimants in investigating security breaches; (3) to collect money owed to Eventchain, including through legal proceedings. Eventchain doesn't access or use Hosted Data except through provision of debugging and related services, as described under "Hosted Data" above, and for the reasons listed in the preceding sentence.

Data Protection

A. Eventchain takes precautions to ensure that access to databases containing customer information is available only from within an internal network. Further, we typically encrypt financial information during transmission, or use secure protocols. No protocol, encryption, or other precaution can provide complete security for electronic data, so we don't provide a guarantee of security.

B. Eventchain policy requires that all its employees execute a confidentiality agreement.

C. Eventchain uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

Your complete credit card number cannot be viewed by any outside party.

All transactions are performed under 128 Bit SSL Certificate.

All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.

eWAY is an authorised third party processor for all the major Australian banks.

eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Eventchain.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

Changing Account Information

Customers can change their account information by contacting the Eventchain billing department at accounts@eventchainsystems.com.

Reporting Misuse of Data

Customers and other third parties should contact Eventchain about any suspected misuse of their personally identifiable information or other data. All such inquiries or complaints should be directed to us via email to abuse@eventchainsystems.com.

Not Applicable to Third Party Data Handlers

This Privacy Policy doesn't address use of data by our customers or by other third parties, even if the data is stored on one of Eventchain's computers or collected through a website we host (Hosted Data), or collected through a website linked to our website. Eventchain is not responsible for use or misuse of data by any third party, including any Eventchain customer or the operator of a website linked to one of our websites.