Frequently Asked Questions:


Will my credit card be charged for signing up?
No. We will start charging your monthly subscription when you create your first project and start loading your first DNA.

When does my monthly subscription billing cycle begin and end?
Your subscription billing cycle begins on the day that you load your first DNA and ends 30 days later. For example, you load your first DNA on the 26th of July. We will charge your first monthly subscription on the 26th of July. The second monthly subscription will be charged on the 24th of August.